The Caregiver Training InstituteÃs (CTI) CNA training program has received a mix of positive and negative reviews, with an overall leaning toward praise for its instructors and the supportive environment they create. Many students highlighted the dedication and professionalism of instructors like Ms. Patsy Stearns and Ms. Debe Scott, describing them as passionate, skilled, and approachable. Ms. PatsyÃs focus on excellence and quick but kind corrections stood out to several reviewers, while Ms. Debe was noted for her thorough preparation and engaging teaching style. Students frequently commended the clinical training, describing it as well-organized and exceeding expectations. The office staff also received positive feedback for their friendliness and helpfulness during the enrollment process.
Another highlight was the program's ability to prepare students for state exams. Many reviewers appreciated the clear explanations, practical guidance, and emphasis on mastering the material. Some students also noted the programÃs affordability compared to other schools, along with the supportive and professional atmosphere maintained by the staff. A few graduates expressed gratitude for how the program helped them advance their careers, with some completing multiple certifications at CTI.
Despite the overwhelmingly positive feedback, some criticisms were repeated in multiple reviews. A few students mentioned disorganization in the administration, with instances of unclear communication between the office and instructors. Issues like being locked out due to gate malfunctions or confusion around schedules were cited as sources of frustration. One reviewer noted a lack of empathy from an instructor during an emotional moment, while others pointed to inconsistencies in how missed hours were handled. A few older reviews mentioned unprofessional behavior from instructors or insufficient support for ESL students, though these complaints were less frequent in recent feedback.
Overall, the Caregiver Training InstituteÃs CNA program is highly regarded for its excellent instructors, well-structured clinical training, and supportive staff. While administrative hiccups and occasional lapses in communication were noted, the majority of students recommended the program for its strong focus on helping students succeed in their certification and future careers.
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